Covid-19 Update: We've taken precautionary measures to enable all staff to work away from the office. These changes have already rolled out with no interruptions, and will allow us to continue offering the same great service at your busiest time in the year.

Customer Experience Team

Our friendly Customer Experience team is here to help both our customers and writers with any questions they may have - their job is to give everyone an optimal, worry-free experience. They also provide general guidance and support to researchers, helping to plan schedules and locate suitable work to ensure the best outcomes for our customers. If you have any questions or concerns, they would love to hear from you.

Aliyah

Aliyah

Customer Experience Advisor

Marcus

Marcus

Customer Experience Advisor

Siobhan

Siobhan

Customer Experience Team Leader

Jamie

Jamie

Customer Experience Manager

Hannah

Hannah

Customer Experience Advisor

Hannah

Hannah

Customer Experience Advisor

Karolina

Karolina

Customer Experience Advisor

Georgie

Georgie

Customer Experience Advisor

Becca

Becca

Customer Experience Advisor

Leonie

Leonie

Customer Experience Advisor

Luke

Luke

Customer Experience Advisor