Tag: Hospitality

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Surviving the Recession with Efficiency Improvements: Hospitality Firms in Portugal
11th Dec 2019
Introduction: Surviving the recession with efficiency improvements: The case of hospitality firms in Portugal ABSTRACT The current study investigates what types of efficiency improvements contributed the mos...

The Importance of Foreign Language for Front Office Staff in Hotels
10th Dec 2019
Introduction: The importance of foreign language for front office staff in the hotels in Queenstown Abstract The paper addressed the subject of foreign language in hotel management under the scope of their signifi...

Service Quality and Measurement of Customer Satisfaction in Hotel
10th Dec 2019
Introduction: An individual report that critically evaluates the current organisational practice for the delivery of service quality and the measurement of customer satisfaction. Table of Contents 1.Introduction...

The Ritz Carlton Philadelphia: Situational Analysis
9th Dec 2019
Introduction: Kathryne Von Helms The Ritz Carlton Philadelphia Situational Analysis Executive Summary The purpose of this report is to provide a situational analysis of the Ritz Carlton Philadelphia, and deter...

Sydney Harbour Marriott Hotel: Management Planning and Control
9th Dec 2019
Introduction: Table of Contents Executive Summary 1. Organizational Context and MCSs 1.1 Organizational Context 1.1.1 Organizational Strategy 1.1.2 Business Model 1.1.3 Objectives 1.2 Potential and Observed p...