Can I speak to the writer directly?
Type: Support Article. Published: 1st Apr 2024
As we respect the confidentiality of both you, the customer, and the writer, we are not able to arrange direct contact. However, we can always liaise with them on your behalf. We simply ask that all information regarding your order is sent through the messaging system within your account. This is to make sure that the information can be sent to the writer without any misunderstanding. This is also the case for the writer.
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